Privacy Policy
Privacy Policy
Noir Frequency LLC
Effective Date: September 30, 2026
Noir Frequency LLC (“Noir Frequency,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit www.thenoirfrequency.com or thenoirfrequency.passion.io, access our digital offerings, purchase products or services, apply for retreats, or communicate with us.
Information We Collect
Depending on how you interact with us, we may collect:
Contact information: Your name, email address, phone number, and billing or shipping address.
Purchase and account information: Order details, transaction records, and information you provide when registering for our digital offerings.
Communications: Messages, application responses, feedback, and other information you voluntarily submit.
Retreat accommodation information: Dietary needs, food allergies, and mobility restrictions submitted through Jotform to help us plan meals, accessibility, and appropriate accommodations. Please provide only information relevant to your accommodation needs; detailed medical histories are not requested.
Technical information: Our website and platform providers may collect information such as your IP address, browser type, device information, and activity needed to operate and secure their services.
How We Use Information
We use personal information to:
Process purchases and deliver products, digital content, and services.
Manage accounts and access to our offerings.
Review retreat applications and coordinate participation.
Plan dietary and mobility accommodations.
Respond to questions and provide customer support.
Send purchase confirmations, service updates, and retreat communications.
Send promotional communications when you subscribe or where otherwise permitted by law.
Maintain our services, prevent fraud, and meet legal and accounting obligations.
Payment Processing
We use Stripe to process payments. Payment information is submitted to Stripe and handled under Stripe’s Privacy Policy.
We receive transaction information needed to confirm payments, fulfill purchases, handle customer service, and maintain business records.
Service Providers and Information Sharing
We use service providers to support our business, including:
Passion.io, which hosts our digital platform and helps deliver our offerings.
Stripe, which processes payments.
Jotform, which collects retreat applications and accommodation information.
We may also share information with providers supporting website hosting, order fulfillment, shipping, and retreat operations as necessary to provide the products or services you request.
We use retreat accommodation information to assess and arrange requested accommodations. Relevant details may be shared with retreat staff, venues, or meal providers as needed for that purpose.
We may disclose information when required by law, to protect rights or safety, or in connection with a merger, acquisition, or sale of our business.
Cookies and Tracking
We have not installed Google Analytics or Meta or TikTok advertising pixels on our websites.
Our website and digital platform providers may use cookies or similar technologies to support functions such as account access, checkout, security, and remembering preferences.
You can manage cookies through your browser settings. Blocking certain cookies may affect website or platform functionality.
Email Choices
You may unsubscribe from promotional emails using the unsubscribe link provided in those messages or by contacting info@thenoirfrequency.com.
Unsubscribing from marketing does not prevent us from sending necessary communications about purchases, account access, or services you have requested.
Information Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining required records, and resolving disputes.
Retreat accommodation information is retained only as long as reasonably necessary to coordinate your participation and address related operational or legal needs.
Information Security
We use reasonable safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure.
Your Privacy Choices and Rights
You may contact info@thenoirfrequency.com to request access to, correction of, or deletion of your personal information.
Depending on your location and applicable law, you may have additional privacy rights. We will respond to requests as required by applicable law and may need to verify your identity.
Certain information may be retained to meet legal obligations or for other legally permitted purposes.
Children’s Privacy
Our offerings are intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information to us, contact info@thenoirfrequency.com so we can investigate and take appropriate action.
Third-Party Links
Our websites may link to third-party websites, shopping platforms, or social media services. Their handling of personal information is governed by their own privacy policies.
Changes to This Policy
We may update this policy as our services or privacy practices change. Updates will be posted on this page with a revised effective date. We will provide additional notice where required by law.
Contact Us
For privacy questions or requests, contact:
Noir Frequency LLC
Email: info@thenoirfrequency.com
HI THERE
Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
ation information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, where appropriate, an email address. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however, it may prevent them from engaging in certain Site related activities.
BASICALLY...
“Personal Information” is information someone can use to identify you.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use 'cookies' to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
[COMPANY] may collect and use Users' personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To send periodic emails
We may use the email addresses to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
[COMPANY] has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
HI THERE
Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
DEFINITIONS
“Personal Information” is information someone can use to identify you.
Where identity meets frequency.
Activate. Align. Ascend.
The Noir Frequency is a luxury transformational brand for high-achieving women ready to recalibrate their identity, frequency, and results. Blending neuroscience, energetic alignment, and Reflective Reprogramming™, we help women activate the next version of themselves.
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